Wednesday 12 August 2015

CBS DOP Finacle Account Opening Application Forms : India Post

India Post : Forms for Finacle CBS Operations

The download links are listed below to download the application form for CBS Operation in India post. 

Download Account Opening Form

Download KYC Form 


FREQUENTLY ASKED QUESTIONS CBS

FREQUENTLY ASKED QUESTIONS- Part II

1.  Where will be the vouchers\ hard copies stored, after CBS implementation?

Hard copies of account related documents like KYC, Opening form, Nomination documents etc. will be sent to CPC for scanning. Once scanned, these hard copies will be sent back to the originating office for storage. Softcopies of these documents will be stored in Enterprise Content Management System 
  • (ECMS). ECMS is a system for storing soft copies/images of customer documents.
  • Transaction documents like vouchers/ receipts will not be scanned or transmitted to CPC.

2.  Would the customer be allowed to transact till the time his\her documents are being verified at CPC?


Customer can do monetary transactions through Post Office or by cheque till his/ her documents are verified at CPC. Signatures will be tallied with the signature slip pasted in the SS Book or register at the time opening of account in CBS post office.

3.  During account opening, what will be the process if the documents submitted by the customer are not KYC compliant?

An initial level checking is done at the counter. If any incorrect document is found, it is corrected by the customer there itself. Second level checking is done at CPC. In case of any discrepancy in documents, the documents are returned back from CPC to the originating post office for correction. Post Office will freeze the account and inform the customer for rectification. No further transaction will be allowed.

4.  In the new CBS system, what action will  be taken to segregate the silent\dormant accounts (which have not been operated for a long time)?

All silent\dormant accounts will be marked (flagged) in the CBS Finacle. Also,  the  customer will be informed when maintenance fee is debited from silent account.

5.  Will all the data and documents for the existing accounts be migrated?

Yes, all the accounts will be migrated to CBS Finacle. Those accounts which are not on Sanchay Post will first be created in Sanchay Post and then  they will be migrated to CBS Finacle. No document of 
existing account will be scanned except specimen signatures.

6.  After implementation of CBS solution, will doing a day end at all the branches be compulsory?

Yes, day end will be compulsory. As done currently, day end will have to be done at every post office after CBS implementation also.

7.  What is CPC? What functions will be performed at CPC after CBS implementation?

Circle Processing  Centers  (CPC) will be created at every circle for scanning and uploading all the 
documents. Some data  entry fields will also be filled and activities relating to E-Banking, Mobile 
Banking as well as ATM Cards will be undertaken.

8.  What new roles will be introduced at CPC after CBS implementation?

Following roles will be introduced in the CPC:
  1. CPC In charge -will be responsible for the functioning of CPC
  2. CPC Supervisor-  will be responsible for work allocation and supervision of activities at CPC  like account  opening/modification, scanning activities, welcome  kit preparation, Service request activities etc.
  3. Account Opening Maker-  will be responsible for KYC and AML compliance checks and data entry for account opening requests for all types of accounts
  4. Modifications Maker-  will be responsible for performing modifications to customer’s account details in case of Freeze/Unfreeze. 
  5. Scanning Assistant- will be responsible for scanning and uploading of documents in ECMS. 
  6. CPC MTS - will be responsible for dispatching documents and preparing bundles for scanning and other office support jobs.

9. What is  Central CBS Operational  IT Team? What will be the role of  this IT  team after CBS implementation?


Central CBS Operational IT Team will be mainly responsible for – 
1.  Any changes to the product related parameters like interest rates, terms in term deposits. 
2.  Managing roles and profiles of all the users 
3.  Doing Data Centre level End of Day for the whole Post Office Savings Bank.

10.  If a customer has multiple accounts in different PO today, will these be connected to a single CIF in future and if so how will this be done?

During Migration, separate CIF will be generated for all account holders. But after implementation of CBS, different CIFs can be merged.

11.  Will there be any data backup in case the system crashes?

Yes, data backups will be taken regularly for all  centralized  servers  at the data  center  located in Mumbai

12.  Will there be a separate CBS application for devices to be used in rural areas?

Yes, a separate CBS application will be rolled out as a part of Rural Information and Communication 
Technology (RICT) solution

13.  Will NEFT/RTGS/SWIFT facility be available from the beginning?

No, these facilities will not be available now. NEFT/RTGS/SWIFT facility be available only after RBI approval

14.  What is the process of role delegation, if some staff or officer is on leave?

The concerned post office will contact their Circle CBS Operations Monitoring Team and submit information of the new user to be created in the prescribed format. Circle Team will contact Central CBS Operations IT Team to get fresh login IDs and Passwords for new users.

For any feedback, please write to us at 

Download Full Document of FAQ Part II

Finacle - Menu options for Auditors (SBCO)

Auditors Menu in Finacle : SBCO Official 

The followings menus are available in Finacle for Auditor role i.e in India Post for SBCO official to check the reports and other things.

Office accounts: Menu


HIOT
Inquired  On Transaction
HIEARP
Income and Expenditure analysis Report
HIEMRP
Income and Expenditure monitor report
HMSGOIRP
Minor subsidiary outstanding item report
HMSOIRP
Minor subsidiary outstanding item report
HMSTRP
Minor subsidiary transaction report
HIOGLT
Inquiry on GL transactions
HACLINQ
Account ledger inquiry
HACLPOA
Office account ledgers print


Interest inquiries Menu

HAITINQ
Account interest inquiry
HCUIR
Customer Interest report
HAINTRPT
Account interest report
HINTTI
Interest details enquiry
HLINTI
Inquiry on  Interest
HIARM
Interest adjustment

Charges Inquiry: Menu Options

HCCI
Customer wise charges inquiry
HCHGIR
Charges Income report
IFD
Inquire Fee details
CCCSA
Closed charges for Silent account
HGCHRG
General Fees

Other Reports Menu options

HBR
Balancing report
HQBR
Quick balancing report
HPR
Print report
HISTR
Inter SOL transaction report
HISAR
Inter SOL Audit report
HEXCPRPT
Exception report
HFINRPT
finrpt Report Generation
HGR1
General Report
HPDB
Day Book printing
HSPRG
Generate stop Payment Register Report
HSCWRPT
Shroff Cash Report
CWDREP
Report of SB wdls exceeding Rs.10000/-
CATREP
Account Transfer Report
HMR
Monthly/Yearly Statistical Report
CSCB
Scheme Balances
CNSR
Hnsr (Monthly/Yly Nomination Statistical report)
HMEMOPAD
Memo pad maintenance
HCUSEL
Customer selection
HACS
Account Selection
HACSP
Account Selection and Print
HACCBAL
Components of account balance
HACCBALI
Account balance inquiry
HACLI
Account ledger inquiry
HABMR
Account below minimum balance report
HACLPCA
Account ledger print
HCUACC
Accounts of customer
HCUSUM
Customer summary
HCRV
Customer search
HCUDET
Inquire on General details of Customer
HACI
Signature verification
VSPH
View Signature and Photograph List

Cheque Book Inquiry and Report- Menu Option

HCHBIR
Cheque book issue Register
CCHQREP
Cheque Report Generation
HISAI
Inventory Split and Inquiry
HIIA
Inventory Inquiry All
HIMI
Inquire on Inventory Movement
HISI
Inquiring on the Inventory

Cheque Clearing -Menu Options

HPICS
Print Inward clearing statement
HMICZ
Print Inward clearing validation report
HREJREP
Clearing rejection report
HINWREMI
Inward Remittance Details Report
HOUTREMI
Outward Remittance Details Report
HOIQ
Out ward Clearing instrument Inquiry
HTRFTOPC
Transfer File to PC

Loan Accounts -Menu Options

HLAOPI
Loans overdue position inquiry
HLAPOSR
Loan collection and position Report
HCULA
Loan accounts of customer report
HCLL
Collateral Look Up Report
HCOLINI
Colleteral and insurance details report
HLARSH
Loans repayment Schedule Report
HLNGI
Loan General Details
HLACLI
Ledger  enquiry

Deposit Accounts -Menu options

HFDD
Flow wise distribution of deposits
HRDD
Rate wise distribution of deposits
HSDD
Scheme wise distribution of deposits
HMDD
Maturity wise distribution of deposits
HACDET
Account details
HGDET
General Deposit details
HRELACI
Renewed accounts Lookup for deposit
HDN
Due notice
HIRRDEP
Irregular recurring deposit report
HPLIST
List pending installments of RD Type of TU accounts
HCUMAT
Customer accounts maturities
HCUTD
TD accounts of the customer
HDTRS
Deposit Transactions Record summary
HRENHIST
Term deposit Renewal History Details of Account
HTDSIP
Tax report options
HTDSREP
Customer Wise TDS report

Transaction-Menu Options

HTI
Transaction inquiry
HFTI
Financial transaction inquiry
HFTR
Financial transaction report
HTCPIAE
Tellar cash position inquiry-employee
HTCPIAC
Tellar cash position inquiry-currency
HCCI
Outward cheque inquiry
HABI
Balance inquiry
HACSBIO
A/c shadow balance inquiry
CNSTRP
Transactions Report

Savings Account-Menu Options

CATREP
Accounts transfer Report
CCHQREP
Cheque Report Generation
CMITMA
Minor to Major Report
CRVACC
Dormant/Silent accounts revived Report
CSIREP
Silent account Report
CAFUREP
account Freeze and Unfreeze report
CWAREP
Welcome jit Account Report
CWDREP
Report of SB withdrawals above Rs.10000/-
HACDET
A/c Balance  Details
CNAC
Old Accounts Details Look UP
HACCDET
Inquire on General Details of Account
CUACLI
Inquire on your account ledger entries
HAFSM
Account freeze/unfreeze
HSSII
Inquire on standing instructions maintenance

HSIREPTS

Standing instructions Reports