Monday 5 November 2012

Network / USB Printing Solutions

Printing Thro USB Port

Share the Printer name( in the Printer attached System)

 Go to Command Prompt

Create a Batch file like this thro edit command  ( Eg.  NETPRINT.BAT)
  
@ECHO ON
NET USE LPT1:  \\SYSTEMNAME\SHARENAME  /PERSISTENT:YES
CLS

Add the Batch file into Windows startup menu in the required client system


 
Copythe  DOS2USB in to the system and bring into Windows Startup

 ( Download )

Network Print Setup  

Share the Printer name( in the Printer attached System)

In Other Clients:

Go to Command Prompt

Create a Batch file like this thro edit command  ( Eg.  NETPRINT.BAT)
  
@ECHO ON
NET USE LPT1:  \\SYSTEMNAME\SHARENAME /PERSISTENT:YES
CLS

Add the Batch file into Windows startup menu in the required client system


Clarification regarding payment of family pension to physically handicapped/mentally disababled children.

RBE No. 120/2012
GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAYS (RAIL MANTRALAYA)
(RAILWAY BOARD)
No.F(E)111/2005/PN1/32          
New Delhi, dated: 25.10.2012.
The GMs/FA&CAOs,
All Indian Railways/Production Units.
(As per mailing list)

Subject: Clarification regarding payment of family pension to physically handicapped/mentally disababled children.

A reference has been received from one the Zonal Railways seeking clarification on certain issues relating to grant of family pension to a son/daughter of a deceased Railway servant suffering from any disorder/disability of mind/mentally retarded or physically crippled/disabled  and is rendered incapable of earning a living even after attaining the age of 25 years of age, in terms of provisions contained in Rule 75(6) of the Railway Services (Pension) Rules, 1993. The matter has been examined in consultation with the Department of Pension & Pensioners Welfare (DOP&PW), and the issues raised are clarified as under:-

Sl no  Clarification Sought
 Clarification given
 (a  Whether the clarification given by Board vide letter
 of even number dated 15.01.2010 will be effective
 from the date of issue of the letter or the similarly
 placed past cases will also be covered.
 (a) The past cases as indicated in letter of
even number dated 15.01.2010 will also
 be covered under the said instructions.
 The financial benefits will accrue from the
 date the family pensioner becomes entitled
 to the family pension irrespective of whether
the injury/handicap occurred/ manifested and
whether the same was certified by the
 competent medical authorities before or after attaining the age of 25 years.
 (b  Whether the Board's clarification of even
number dated 15.01.2010 are also
 applicable in the case of physically
disabled/mentally handicapped
son/daughter of CPF/SRPF(C) r
etirees who are eligible for grant
of Ex-gratia payment for life on fulfillment
 of the same very condition as specified for
 such son/daughter of the government servant
government servant governed by the
 Railway Services (Pension) Rules, 1993.
If applicable then from which date the clarification
 will be effective i.e. whether past cases will also
be covered and from which date the financial benefit will accrue in their cases.
 (b) The clarification contained in this letter
 and letter of even number dated 15.01.2010
 will equally apply in the case of similarly placed children of CPF/SRPF(C) beneficiaries.

2  This disposes of Eastern Railway's letters no E787/O/Pen/pt-XXV dated 20.07.2012& 10.09.2012
sd
Mrs Sukhender Kaur
Joint Director Finance(Estt)

Policy for allotment of staff quarters to retired employee - (Amendment)


BHARAT SANCHAR NIGAM LIMITED
(A Govt. of India Enterprise)
(BW Unit: Corporate Office)
Telegraph Office Building,
Kashmere Gate, Delhi-110006.
No. 482-16/2007-BG 
Dated: 26.10.2012
MEMORANDUM
Sub: Policy for allotment of staff quarters to retired employee -(Amendment)
The policy for allotment of vacant quarters in BSNL to retired BSNL/DOT Employees for their use was issued vides dated 30.12.2011.

Management Committee has approved to amend the existing policy and allow CGMs to allot the vacant staff quarters to the retired BSNL/DOT employees with following additional option to the existing policy for utilization of vacant staff quarters in BSNL issued vide No.482-16/2007-BG (Staff Qrs. ) dated 30.12.2011.
The vacant quarters can be leased out to retired employees for a period of 11 months subject to the condition that the lease deed is registered at the cost of the lessee and the lessee pays four months’ rent advance as security deposit. This will be an additional option for retired employees in addition to existing conditions of allotment. Other conditions of the existing policy shall remain same.”
sd/-
(Dev Dutt)
AGM (BG)
Source: www.aibsnloa.org
[http://www.aibsnloa.org/bsnlorders/qtrstoretdamendment.pdf]

Procedure for Dealing With Complaints and achiving targets in a Organisation

Procedure for Dealing With Complaints in a Organisation

Customer service is key in any business. Whether the customer is the general public, a vendor or an investor, when complaints are made against your company by those who patronize it, there must be a procedure in place. You must handle the complaints and ensure that the problem does not become a continuing issue for your business.


1Problem Research



o    When a complaint is present against your business, or someone working for it, the first thing you should do is conduct some research. Talk to the customer or vendor about the problem and get their version of the complaint. Ask them to state, very clearly, the problem they are having, details about the occurrence or circumstances behind the complaint and ask them what they would like to see done, without committing to anything. Then, address those within your organization who were involved or have knowledge of the issue. At this point, all you are doing is gathering facts to determine the best course of action.

Complaint Resolution

o    Once you have gathered all of your facts, it is time to figure out a resolution. Not only do you want to appease the person who made the complaint, whether they are at fault or not, but you want to institute policies in your overall business structure to ensure that the transgression does not occur again. Keep in mind that word of mouth can make or break any type of business, so keeping those who solicit your services happy is important. If it is possible, meet the terms stated by the customer or vendor to satisfy them. If there was no fault on the part of your company, you don't have to do this, but it will still go a long way with the customer.

If the error was made on the part of someone in your organization, address the matter to ensure it will not happen again. This may mean sanctions against an employee, a change in a certain procedure or policy, customer service training or more intense management of a particular group. You can spin the resolution process in a positive manner by offering bonuses or special prizes for those employees who have the least amount of complaints for a designated number of days, weeks, months or quarters throughout the year.

Follow-Up

o    Once the issue has been resolved, it is important to follow up with your employees and the customer who made the complaint. If the customer is still patronizing your business, casually inquire as to whether there have been any more problems. Work closely with managers and employees to be sure that whatever occurred has not happened again. Follow-up is the key to appeasing the customer and fully resolving the complaint.

How to achieve target: A Biggest Issue

Dear friends let me assure you that there is no substitute for hard work. Off course it can be replaced by SMART work, But work you must. There is no shortcut to accomplish your task that doesn't go through the road of hard work.
To make you work in shortest time here are the five simple steps that if followed word to word will lead to accomplishing the task in the most quickest time.
1) Specify the target :- This means specify the work required to be done to the last details. Many times it happens that we do a lot of work regarding achieving a middle of particular tolerance (control limit) when in actual what was required was just adherence to the tolerance. So better know the purpose of the target
2) Time plan:- Nothing can be achieved without actual time plan. So have a time plan with actual dates for the progression of the partial targets.
3) Taking actions:- Action is the soul of target achievement. So a quick action is to be taken as per the plan. Before taking actions, review various options and then go in for a particular action.
4) Regular follow up:- Once the action is initiated it is very necessary to do regular follow-up and check the progress. If found deviating from the target ,then we should either change the action completely or do the modifications as required.
5) Achieve the target:- By following the above steps we are sure to achieve the target and the most important thing here is to congratulate oneself for the success and always maintain the records of success so that in future too, you can refer them, both for building your confidence and also for use as a ready rekoner
One final step, Standardization of a system that works for you is the best way to succeed in life, so record keeping of your successes and failures can guide you to develop a system that actually works for you.
So happy Target Accomplishing!

Courtesy : http://postmastermaharashtra.blogspot.in/

Tips for using Windows 8

The new Windows 8 operating system is now available and it faces users with a lot of changes. There is, for example, no start menu and no task bar on the start screen, which has tiles instead.
Those who would like to switch between programmes must instead move the mouse into the lower left corner of the screen and move downwards. Then a list of recently opened programmes pops up. To use two programmes at the same time, users must drag an application from this list next to the one that’s already opened.
Other important functions are also hidden in the corners of the display for mouse users. If you move the pointer to the lower or upper right, the new Charm Bar opens. This allows users for example to look for files and share them with others on the internet. The Settings includes the control panel, which has the function to shut the computer down.
Microsoft has collected other tips in dealing with its new user interface and put them on its support website. Among the hints is how to close a programme — by clicking on it and dragging it from the top of the screen to the bottom.
But this step is not actually necessary according to the developers as the system does not slow down if many programmes are open. The usual classic programmes meanwhile run like normal on the desktop, complete with task bar and X button in the upper right corner to close it. You can reach the desktop by clicking on the corresponding tile or by using the key combination Windows and D.
Those who would like to get there directly when they start up must use some tricks, according to German computer magazine c’t. The free open source program Classic Shell can be used so that no tile pops up when the computer is started. It can also reconstruct the old start menu — or at least a copy that looks similar. And users can decide which programmes, folders and files are included in the menu.
Source : Thehindu